THE ROLE:
The Quality Assurance Engineer I will be part of the Quality group at Herbalife Innovation & Manufacturing, HIMLF. This individual will be responsible for resolving day to day floor concerns and escalate to management, report on KPIs and contribute / present quality metrics during Management review. Perform root cause analyses and lead CAPAs for Quality Problem Reports, Material Reviews, Product Complaints, and Non-Conforming products.
WHAT’S SPECIAL ABOUT THE TEAM:
The Quality Engineering team falls under the Quality Assurance umbrella. This team will be working together in a collaborative and flexible manner with various departments towards a common goal of producing safe and quality products. Brainstorming, joint projects, and collaboration are all common elements of our team environment. Strong, open communication is essential for success.
HOW YOU WOULD CONTRIBUTE:
• Maintain a working knowledge of regulatory and Herbalife guideline requirements.
• Resolves day-to-day floor concerns and escalates to management as appropriate.
• Contributes and presents quality metrics during Management Review.
• Report on Key Performance Indicators (KPIs) and collate data for monitoring targets.
• Gather data on performance metrics to facilitate the review of program/ product effectiveness, efficacy, and
actions for adherence to quality.
• Assign CAPAs to impacted departments. Follow-up on CAPA completion by assisting in implementing
corrective or preventative actions (CAPA) to ensure product quality.
• Report Root Cause Failure Analysis (RCFA) findings to management, including on-going
corrective/preventive actions, and the effectiveness of those actions put into practice.
• Review and approve Non-conformance Material Report (NMR) investigations for issues found at the
distribution centers.
• Complete preliminary review for Material Review Reports (MRR).
• Review and approve Rework Protocols for packaging operations.
• Lead / Facilitate Quality Events such as Root Causes Analyses or Kaizen Events.
• Support other departments with the completion of continuous improvement projects and CAPA completion.
• Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
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Skills
Experience:
Education:
PREFERRED QUALIFICATIONS
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
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