Supervisor, Quality Control

POSITION SUMMARY STATEMENT: 

The Supervisor, Quality Control  will lead, monitor and guide day to day testing activities in the Quality Control laboratory. The Supervisor works with and trains Technicians to conduct testing on raw materials and final products, reviews test results for accuracy and assures the tests adhere to internal SOPs and guidelines. The Supervisor will also communicate to other departments outside of the QC lab to report test results for release, screening, and stability. This position will maintain the bench work in compliance with cGMP & ISO 17025 requirements including Herbalife protocols, policies and procedures. 

DETAILED RESPONSIBILITIES/DUTIES: 

• Lead laboratory compliance and adherence to SOPs and test methods.
• Provide reports to management pertaining to laboratory activities.
• Handle OOS investigations.
• Provide training on cGMP compliance in laboratory operations.
• Support other Supervisors in interacting with regulatory authorities on laboratory compliance.
• Participate in auditing and regulatory inspections.
• Evaluate Technicians on laboratory practices 
• Provide troubleshooting guidance and potential solutions for laboratory problems.
• Ensure scheduled tasks are completed by Technicians.
• Responsible for producing high quality laboratory data. 
• Review and evaluate analysis and ensure accurate results as required by ISO 17025.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Supervisor, Quality Control (Chemistry)

Supervises internal employees including:

• Technicians

Supervisor, Quality Control (Sensory)

Supervises internal employees including:

• Technicians

REQUIRED QUALIFICATIONS:

Skills: 
•    Ability to work with all levels in organization and have the ablity to lead and influence cross-functional teams
•    Excellent interpersonal skills, writing and computer literacy
•    Knowledge in relevant fields of analytical techniques 
•    Demonstrated analytical and interpersonal skills 
•    Attention to detail  
•    Demonstrated/documented ability to work in a team
•    Ability to multi-task and prioritize
•    Ability to fix instruments/troubleshoot
•    Ability to optimally present information in one-on-one or in group situations

Experience: 
•    5 years’ experience performing analytical chemistry testing in a laboratory environment
•    Prior experience leading projects or other initiatives.  
•    Laboratory Compliance experience

Education: 
•    BS degree with a major in a Chemistry or relevant scientific discipline 
•    GMP Course Training
•    Regulatory training
•    Knowledge of Microsoft Office---word, Excel and power point

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.