Supervisor, Pick Line

THE ROLE:

HOW YOU WOULD CONTRIBUTE:

• Monitor direct reports in picking and packing and warehouse to ensure accuracy and productivity in processing distributor orders.
• Walk in orders - pick and return to release area within 15 minutes.
• Ensure that all orders are packed to minimize damage during shipping and that employees meet the accuracy of 99.5% or better.
• Monitor employees time; recording edits in timekeeping system and schedule employee vacations, ensuring adequate coverage to meet the department’s daily productivity goals. Schedule and monitor staff with department budget in mind to minimize unnecessary overtime.
• Ensure that employees are trained, and training is documented. Ensure staff understands Cirrus Shipping System.
• Maintain up-to-date and accurate records of attendance for all permanent employees as well as records of all disciplinary action issued.
• Promote safety and housekeeping daily.
• Communicate all policies and other necessary information to employees.
• Spend appropriate amount of time on the floor; monitoring daily operations; interacting with employees and assisting with floor operations as needed in order to meet daily goals.
• Coach, Counsel, Motivate and Develop staff to provide the highest quality of customer service to Distributors and internal staff.
• Run and maintain all daily reports as instructed by Manager. This may include additional reports in absence of Manager.
• Maintain all department procedures and SOP’s.
• Write and conduct reviews with employees every 6 months.
• Additional duties as assigned

WHAT’S SPECIAL ABOUT THE TEAM:

SUPERVISORY RESPONSIBILITIES:

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:

Skills:

• Proficient in Microsoft applications, Outlook, Excel and Word, manifest systems and either AS400 or HP based warehouse management system
• Ability to manage time and attendance software for payroll/attendance purposes
• Knowledge of Cirrus Shipping System
• Excellent written and verbal communication, decision-making, and problem-solving skills
• Ability to effectively coach, counsel and discipline when required demonstrating honesty and fairness to staff
• Ability to interact and carry out responsibilities under general supervision and maintain a professional demeanor. Ability to interact at all levels with sensitivity to cultural diversity and function as an effective team member.
• Good leadership, planning, and ability to organize workload for effective implementation.
• Ability to adapt as the external environment and organization evolve.

Experience:

• 5 years’ experience in a leadership capacity in a distribution/warehouse environment
• Experience with warehouse equipment including conveyors, tapers, strappers, box erectors, RF guns
• Strong customer experience and results orientation

Education:

• High school education or equivalent

PREFERRED QUALIFICATIONS: 

• Knowledge/Skills in Oracle
• 2 years college or Associates
• Bachelor’s Degree concentration in business, supply chain management, or logistics
• Knowledge of general inventory processes
• Forklift experience

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.