Supervisor, Quality Control

THE ROLE:

 

The Supervisor, Quality Control will work onsite at our state of art Innovation and Manufacturing facility in Winston-Salem, NC. Will be responsible for monitoring and guiding day to day testing activities in the Quality Control laboratory. The Supervisor works with and trains Technicians to conduct testing on raw materials and final products, reviews test results for accuracy and assures the tests adhere to internal SOPs and guidelines. The Supervisor will also communicate to other departments outside of the QC lab to report test results for release, screening, and stability. This position will maintain the bench work in compliance with cGMP & ISO 17025 requirements including Herbalife protocols, policies and procedures. 

 

 

 

HOW YOU WOULD CONTRIBUTE:

• Manage laboratory compliance and adherence to SOPs and test methods.
• Provide reports to management pertaining to laboratory activities.
• Handle OOS investigations.
• Provide training on cGMP compliance in laboratory operations.
• Support other Supervisors in interacting with regulatory authorities on laboratory compliance.
• Participate in auditing and regulatory inspections.
• Evaluate Technicians on laboratory practices 
• Provide troubleshooting guidance and potential solutions for laboratory problems.
• Ensure scheduled tasks are completed by Technicians.
• Responsible for producing high quality laboratory data. 
• Responsible for and empowered to stop an analysis that may produce poor quality results as required by ISO 17025.
• Perform other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES:

 

Supervisor, Quality Control (Chemistry)

Supervises internal employees including:

• Technicians

Supervisor, Quality Control (Sensory)

Supervises internal employees including:

• Technicians

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: 

 

Skills:

 

•    Ability to work with all levels in organization and to persuade/negotiate with cross-functional team
•    Excellent communication skills, writing and computer skills are essential
•    Knowledge in relevant fields of analytical techniques 
•    Demonstrated analytical and organizational skills 
•    Attention to detail  
•    Demonstrated/documented ability to work in a team
•    Ability to multi-task and prioritize
•    Ability to fix instruments/troubleshoot
•    Ability to effectively present information in one-on-one or in group situations

 

Experience:

 

•    5 years’ experience performing analytical chemistry testing in a laboratory environment
•    Prior experience leading projects or other initiatives.  
•    Laboratory Compliance experience

 

Education:

•    Bachelor's degree with a major in a Chemistry or relevant scientific field 
•    GMP Course Training
•    Regulatory training
•    Knowledge of Microsoft Office (word, Excel and power point)

 

PHYSICAL DEMANDS:

 

 In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be considered to perform the essential functions of the job.

• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers
• Light office work, some light lifting, and walking may be required

 

WORK ENVIRONMENT: 

 

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be considered to perform the essential functions of the job within the environment.

• The office is clean, orderly, properly lighted and ventilated
• Noise levels are considered low to moderate

 

 

 

 

 

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Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.