THE ROLE:
The Manufacturing Systems Analyst will work onsite at our state of art Innovation and Manufacturing facility in Winston-Salem, NC. Will be responsible for maintaining the availability, security, and overall effectiveness of plant technology systems. The role supports users by managing access, providing daily application assistance, and leading system enhancements and project initiatives. The role ensures accurate operational data delivery, evaluates and implements system upgrades, and coordinates timelines for project cutovers. Additionally, the analyst streamlines processes across teams into a unified workflow, acting as a central point of contact for all manufacturing system needs.
HOW YOU WOULD CONTRIBUTE:
• User Support & Access: Provide functional support; triage issues; administer access requests and approvals; maintain roles and profiles according to SOPs.
• System Administration: Configure, patch, and upgrade manufacturing applications; manage backups; monitor jobs/services; ensure stable operations.
• Project Delivery: Lead small/medium initiatives from scope through UAT, cutover, and supporting going live; coordinate internal teams and vendors.
• Upgrade Readiness: Evaluate release notes and new version capabilities; develop rationale and timing; plan regression testing; communicate change impacts.
• Data & Reporting Enablement: Partner with Data Analysts to map sources and expose reliable KPIs via OTBI, FDI, and Power BI; validate with Oracle/SQL queries.
• Centralized Process & Governance: Standardize access, validation, and change procedures into one front door process; keep documentation current.
• Computer system validation (CSV): Support CSV documentation and testing; maintain audit ready evidence; align with cyber and GMP standards.
• Collaborate with various departments to propose and drive system improvements Support digitalization framework
WHAT’S SPECIAL ABOUT THE TEAM:
Great opportunity for a highly motivated System Analyst to join a global nutrition and lifestyle company, to work in the Worldwide Engineering department.A collaborative Manufacturing & Engineering Systems group focused on practical solutions, rapid iteration, and disciplined compliance. You will work cross‑functionally with Operations, Quality/Validation, Data, Cyber, and vendor partners to keep plant systems running and evolving. Our team thrives on innovation and a collaborative environment, where your skills and dedication will make a significant impact. This collaborative team environment works together to do what is right and to continuously improve the operation. Team takes pride in rising to any challenge and being flexible to adjust to business requirements. Our success is driven by accountability, collaboration, respect, and clarity.
SUPERVISORY RESPONSIBILITIES:
NONE
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
Skills:
• 2–4 years of experience with ERP systems, preferably Oracle Fusion Cloud, with knowledge of functional setups and data flows.
• At least 2 years of hands-on experience using Power tools such as Power BI, Power Apps, and Power Automate.
• A minimum of 2 years' experience in data analysis.
• Familiarity with both established on-premises systems and cloud-based SaaS applications used in manufacturing and quality domains.
• Proficient in writing queries in Oracle/SQL for data validation, troubleshooting, and reporting.
• Proven project management skills, including planning, UAT, cutover, and hypercare; capable of leading independent initiatives with internal teams and vendors.
• Excellent communication skills with strengths in documentation, training, and stakeholder management.
• An effective problem-solver who adapts to multiple roles and can switch contexts with ease.
Experience:
• 4 to 6 years of industry experience.
Education:
• Bachelor's degree in a relevant field (Computer Science, Data Science, Business Analytics)
PREFERRED QUALIFICATIONS:
• Expeience in a Regulated (GMP) environment (Nutritional, Food, OTC, Pharma, CPG) a plus.
• Good working knowledge of cGMPs, HACCP/AIB, and FDA regulations in Food and Nutrition industries
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow otherwise qualified individuals to perform the essential functions of the job.
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
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