Supervisor, Manufacturing Quality Assurance (3rd Shift)

THE ROLE:

 

The 3rd shift MQA Supervisor will be part of the Quality group and will work onsite at our state of art Innovation and Manufacturing facility in  Winston-Salem, NC. This is a high visibility role that interacts with Operations to create great working relationships between the two groups. Responsible for supervision and coordination of all daily Manufacturing Quality Assurance inspection activities related to batch production. Responsible for leading, mentoring, and developing MQA  staff and assisting them with documenting and responding to any quality-related issues that occur on the production floor.

  

HOW YOU WOULD CONTRIBUTE:

 

• Lead, supervise and prioritize the work of MQA Technicians.
• Assist management with providing direction, task assignment, SOP and cGMP training and guidance, on the job training, and development to co-workers.
• Ensure GMP procedures and documentation are in place for all quality-related batch production activities and requirements.
• Ensure all MQA Tech activities are being performed completely and accurately.
• Provide and develop training for MQA Techs and all respective support departments personnel as needed (new hire, OTJ).
• Develop, implement and continuously improve the training program for MQA Techs.
• Create, maintain and implement official quality standards for all pre-batch, in-process and post-batch inspections (e.g., quality guides for label placement, torque specifications, lot code printing, etc.)
• Ensure all nonconformances (production-related defects) reported by Distribution Centers are appropriately investigated.
• Collaborate with Production Supervisors to identify and implement corrective and preventive actions
• Train MQA staff on the appropriate use of AQL sampling plans
• Encourage and facilitate communication and collaboration between MQA and other groups (e.g., Production, Engineering, Maintenance, Validation, QC, etc.)
• Performs other related duties as assigned by management.
• Interdepartmental Liaison for resolution of business needs.
• Tracks and Audits CAPA resolutions for completeness, Effectiveness
• Works cross functionally with Doc Control for the timely resolution of issues that may hold up release of product.

 

WHAT’S SPECIAL ABOUT THE TEAM:

Are you ready to be part of an outstanding Quality team? We are seeking a highly skilled and motivated Manufacturing Quality Assurance Supervisor  to join our dynamic group. The team is a self-directed and highly motivated group that requires minimal guidance and maintains a high level of efficiency. They are results driven and proud of the work they accomplish to prevent quality defects yet humble that they tend to stay away from the spotlight.  The Team has over 50 years of combined Herbalife knowledge.

 

 

 

SUPERVISORY RESPONSIBILITIES:

 

Supervise of group of Manufacturing Quality Assurance Technicians

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: 

 

Skills:

 

• Knowledge and understanding of GMP quality systems
• Knowledge of the developing, reviewing, and revising SOP'sAttention to detail
• Good interpersonal and communication skills
• Ability to communicate effectively verbally and in written English
• Computer literacy, with solid PC and software experience
• Ability to lift a minimum of 30 lbs.
• Strong ability to work independently and as a team member under the pressure of manufacturing
• Critical Thinking and problem solving
• Risk Analysis

 

 

Experience: 

 

• 5 years of experience with food, supplement, or pharmaceutical manufacturing, particularly roles involved with quality inspection or quality assurance

• 2 years of experience supervising or leading staff

 

 

Education: 

• High-school diploma (or equivalent)

 

 

PREFERRED QUALIFICATIONS:

 

Education: 

• 2- or 4-year college degree
• ASQ Certification as Certified Quality Inspector (CQI)
• PCQI or HACCP Certification

 

 

• The manufacturing facility is clean, orderly, properly lighted and ventilated
• Noise levels are considered low to moderate, with some areas requiring hearing protection

 

 

 

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Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.